· Verena Ross Wiki · European Securities and Markets Authority WikiVerena Ross' speech at the Joint ESAs Consumer Protection Day 2023, 9 October 2023
Read full speech on esma.europa.eu ↗ContextWelcome speech at the joint European supervisors' Consumer Protection Day 2023 in Madrid; ESMA protects investors and works with banking and insurance supervisors on consumer issues.
Why it mattersRoss focuses on cross-selling and greenwashing risks for consumers.
Problems raised
- Sustainable finance and crypto are hard to supervise.
- Cross-selling may harm consumers.
- Greenwashing threatens retail investors.
Solutions proposed
- Promote a customer-centric culture.
- Review cross-selling rules for better outcomes.
- Help market participants reduce greenwashing risks.